My Tips Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the My Tips Pro mobile application and website (collectively, the "Service").
Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information: When you create an account, we collect your email address, name, and authentication credentials. If you sign in with Apple or Google, we receive only the information those services share with us (typically your name and email).
Tip and Income Data: All tip entries, shift records, business names, amounts, dates, notes, and income data you log in the app. This data is stored securely in your personal account.
VIP Customer Data: Names, notes, and tip history you enter for VIP customers. This data is private to your account and never shared.
Voice Recordings: When you use Voice Tip Logging, audio is temporarily processed to convert speech to text. Audio recordings are not stored after transcription.
Device Information: Device type, operating system version, app version, and crash reports for troubleshooting purposes.
Usage Data: Anonymous analytics about which features are used, to help us improve the app. This data does not include your personal tip amounts or business names.
2. How We Use Your Information
- To provide, operate, and maintain the Service
- To sync your tip data securely across your devices
- To generate PDF reports and tax estimates based on your data
- To process voice entries and AI receipt scanning
- To send you important account notifications (not marketing emails)
- To improve the app based on anonymous usage patterns
- To respond to your support requests
3. Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit (TLS 1.3). We use industry-standard security practices to protect your information. Your tip data, VIP records, and financial information are private to your account and are never sold or shared with third parties for advertising purposes.
4. Data Sharing
We do not sell your personal data. We may share data only in these limited circumstances:
- Service Providers: Third-party services that help us operate the app (cloud hosting, analytics), bound by confidentiality agreements
- Legal Requirements: If required by law, court order, or to protect the rights and safety of our users
- Business Transfer: In the event of a merger or acquisition, your data would transfer to the new entity under the same privacy protections
5. Your Rights
You have the right to:
- Access all data we hold about you (export available in Settings → Export Report)
- Correct inaccurate data at any time within the app
- Delete your account and all associated data (Settings → Account → Delete Account)
- Opt out of anonymous analytics (Settings → Privacy)
- Request a copy of your data by emailing support@mytips.com
6. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
7. International Users
My Tips Pro is available worldwide. If you are located outside the United States, your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date above and, for material changes, by sending an in-app notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
- Email: support@mytips.com
- Website: mytips.com/support.html